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— FREQUENTLY ASKED QUESTIONSFAQ HUB

Got Questions?
We Have Answers.

Are my documents secure? Do you store my files on a server?
Yes, your documents are 100% secure. ILoveMD does not use servers to parse your documents. All file conversion and text extraction operations are executed locally inside your web browser's memory using WebAssembly (WASM) and local DOM rendering. No document data leaves your local machine.
What file formats does the platform support?
Our suite supports conversion from PDF, Microsoft Word (DOCX), Excel (XLSX), CSV, JSON, XML, HTML webpages, and images (PNG, JPG, WebP) directly into GitHub Flavored Markdown (GFM).
How does the token estimator calculate metrics?
We implement standard tokenization matching the cl100k_base byte-pair encoding rules used by GPT-4 and Claude 3.5. This provides live, high-fidelity estimates of document context window sizes for cost optimization.
Does the platform support offline mode?
Yes! Since the converter engine runs entirely client-side, once the page is fully loaded, you can disconnect from the internet and convert files offline. You can also use our Chrome Extension offline.
Why is converting legacy formats to Markdown important for RAG?
Retrieval-Augmented Generation (RAG) splits text into chunks to embed them into vector databases. Formats like PDF binary or DOCX XML contain positional formatting noise that corrupts vector embeddings. Markdown strips this noise while preserving semantic markers like headers and tables, improving search relevance by up to 35%.
Who runs ILoveMD? Is it a paid service?
ILoveMD is a free, non-profit developer platform built and maintained by OnlyUps GrowthAvenue LLP. There are no paid tiers, ads, or usage limits.